Dear Valued Customer,
Thank you for using Com2uS Store.

To enhance account security, minimize personal data collection, and comply with global consumer protection standards, Com2uS Store will transition its login system to a passwordless 'Email OTP (One-Time Password)' starting October 30, 2026, at 06:00 [GMT].

Accordingly, our Terms of Service and Privacy Policy will be revised. Please review the details below regarding the key updates to ensure seamless access to our services.

1. Key Updates & Service Changes

• Transition to Passwordless Email OTP Login

• The current 'Email + Password' login system will be discontinued. Logins will now be processed using a 6-digit verification code (OTP) sent directly to your registered email address.

• You will no longer need to remember or reset passwords and password data will no longer be collected or stored.

• Changes to Social Login Services

• Google & Facebook: Logins remain supported as usual.

• Apple & LINE: Social login services will be discontinued due to the authentication system update.

• [Required Action for Apple/LINE, Relay & Inactive Email Users] To avoid account lockouts after October 30, 2026, you MUST contact Customer Support (cs@bridge7.co.kr) prior to (by October 29, 2026) or after the effective date to request linking and merging your existing order history to an active email account.

• EU Consumer Protection & Right of Withdrawal Policy Updates

• Added provisions for a 14-day Right of Withdrawal, an electronic withdrawal button, and specific jurisdiction rules for EU residents.

• Specified that for products containing digital content or in-game coupons/codes, the Right of Withdrawal (refund) is forfeited once the physical seal is broken, the coupon code is revealed, or the code is redeemed in-game.

2. Summary of Revisions (Before & After Comparison)

① Terms of Service Comparison

② Privacy Policy Comparison

3. Effective Schedule & How to Log In

• Notice Period: September 30, 2026 – October 29, 2026

• Effective Date: October 30, 2026, 06:00 [GMT]

• New Login Steps (Effective Date Onward):

• STEP 01: Click [Login / My Account] on the store website.

• STEP 02: Enter the email address registered to your account.

• STEP 03: Check your email for the 6-digit verification code.

• STEP 04: Enter the code on the login screen to complete authentication (No password required).

4. User Action Required & Right to Object

• Verify Email Access in Advance: To retain your existing order history and member details, an active email account is required. Please contact Customer Support (cs@bridge7.co.kr) prior to the effective date (by October 30, 2026) to link your account data to a valid email address.

• Right to Object & Account Termination: If you do not agree to the revised Terms of Service or Privacy Policy, you may express your objection by requesting account deletion via [My Account > Delete Account] prior to the effective date. Continued use of the service on or after the effective date will be deemed as acceptance of the revised policies.

❓ Frequently Asked Questions (FAQ)

Q1. Do existing members need to create a new account?

No, re-registration is not required. Your existing account and order history will remain intact, and only the login method will change. After the effective date, simply enter the email address you used during your initial registration or purchase.

Q2. What happens to my existing password?

Passwords will no longer be used or required after the effective date. You will not need to recover or reset passwords, and in accordance with data minimization principles, existing password data will be safely destroyed.

Q3. Will my order history and personal account details be preserved?

Yes, all account data will be preserved. However, to view your order history correctly, you must log in using the exact email address linked to your existing account or existing orders.

Q4. What should Apple or LINE social login users do?

Social logins via Apple and LINE will be discontinued as of October 30, 2026.

• Required Action: To avoid account lockouts and loss of order history after October 30, 2026, you MUST contact Customer Support (cs@bridge7.co.kr) prior to (by October 29, 2026) or after the effective date. Upon verification, we will safely link and merge your existing order history and account details to a new, active email account.

Q5. Is there anything else I need to prepare or check in advance?

1. Check Your Email Address: If you use an inactive email, temporary address, Apple Private Relay email (@privaterelay.appleid.com), or Apple/LINE login, you will not receive OTP codes. Please contact Customer Support (cs@bridge7.co.kr) by October 29, 2026, to update your email address and request account data merging.

2. Check Your Inbox & Spam Folder: Verify that your inbox can receive external emails. If you do not receive an OTP code, please check your spam/junk folder.

▶ View Full Revised Terms of Service

▶ View Full Revised Privacy Policy

If you have any questions or require assistance regarding your account, please contact [Q&A] or email us at cs@bridge7.co.kr.

Thank you.
Com2uS Store Team