Shipping Countries

• Available countries :
  
  United States, Canada, Chile,
  
  France, Germany, United Kingdom, Colombia, Austria, Switzerland, Spain, Belgium, Sweden, Portugal, Turkey, Netherlands, Italy, New Zealand, Estonia
  
  Thailand, Taiwan, Singapore, Japan, Hong Kong, Vietnam, Indonesia, Philippines, Malaysia, Australia

• Available countries are subject to change depending on the shipping method and international transport status.

Tracking

• You can track the status of your shipping via the email you received when you placed the order.
• The shipping status may not be exact depending on the shipping company’s status.

Shipping Fee

• Shipping fees are calculated differently by country and product. You can check the shipping fees of each country on the checkout page.
• Shipping fees are subject to change without a separate notice depending on the fuel and shipping company’s status.
• All international orders are shipped with duties and taxes unpaid. The recipient of these orders is responsible for all duties and taxes upon receipt. To determine if there are additional charges, please check your country's customs and import policies.
• Customs charges and import taxes are imposed by the destination country in accordance with its customs policies. It's recommended to visit your country's customs policy website to determine if your order will incur additional charges.If customs fees or import taxes apply, the carrier will inform you of the amount and how to pay. Once paid, the customs office will release the package.
• If the Recipient Fails to Pay the Applicable Taxes, your country’s customs will hold the package until applicable fees are paid. If they are not paid, after a period of time, the package will be redirected back to the warehouse address.
• Please note that we cannot redirect or request the release of the package on your behalf. Additionally, there may be delays in the return process and consequently in the processing of any refunds. Once the package is received back at the warehouse, it will be processed as a return, as per our Return Policy.