Canceling Your Order

• Order info cannot be changed once the product is shipped.
• To change info at the <Order Complete> phase, cancel your order and place a new order.
• Please request to cancel your order through the customer center.

Return & Exchange

• You can request a return within 14 business days of receiving the product.
• Products that have been damaged by you cannot be exchanged or returned.
• Exchange/return is not available if you've used the game coupon that was included in the product.
• You are responsible for shipping fees for returns due to a change of mind or personal reasons.
• If the product is damaged during shipping, please contact our customer center.

Refund

• Refunds will be deposited to your nominated account within 3 business days (up to 30 days).