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Purpose Of Collection : Processing Customer Inquiries & Providing Customer Service 
Collected Items : Name, email address, Order Number and inquiries 
Retention Period : The personal information you provide will be kept for 3 years to process customer inquiries and provide customer service.

Users may refuse this consent. However, if they do, they cannot send inquiries.
You can cancel your inquiry through the customer support. Your inquiry will be deleted immediately upon cancellation request. However, it may be stored in a separate DB in case it needs to be stored according to related laws, so please check the privacy policy for more details.